- Coronavirus (COVID-19)
TOWN OF NAGS HEAD UPDATES, INFORMATION & CANCELLATIONS
The Town of Nags Head will be under a Stay Home, Stay Healthy Order starting Saturday, March 28, 2020 at 5 pm. Dare County and its other municipalities have also issued a Stay Home, Stay Healthy Order, which was updated Saturday, March 28, 2020 to align with Governor Cooper’s March 27, 2020 Stay at Home Order.
View the Stay Home, Stay Healthy guide.
Town offices remain open; however, we are strongly encouraging the public to conduct their business with the Town either via the phone or online. Note that the administrative offices for the fire and police departments are closed to the public. You can reach them at the phone numbers below (as always, call 911 for an emergency).
Water and tax bills can be paid via the drop box near the flag pole in front of Town Hall.
For additional assistance, please call the following departments:
- Planning Department – 252-441-7016 / 252-449-2002
If you need assistance or would like to discuss how we may be able to meet your needs remotely, please call 252-441-7016 or email firstname.lastname@example.org.
- Building Permits – 252-449-6048
Trade permits can now be applied for and issued online. Additionally, in some cases we are able to make arrangements over the phone or by email to coordinate the submittal of building permit applications and materials, issue permits and take payments.
- Receptionist – 252-441-5508
- Water – 252-449-2004
- Taxes – 252-449-2008
- Town Manager’s Office – 252-449-2021
- Town Clerk’s Office – 252-449-2009
- Police Department (Non Emergency)– 252-441-6386 / 252-449-2026
The Police Department’s administrative offices are closed to the public to keep our employees healthy.
- Fire Department (Non Emergency) – 252-441-5909
The Fire and Ocean Rescue Department’s administrative offices are closed to the public to keep our staff healthy. As always, call 911 for any emergency. Non-emergency calls can be made to Dare Central at 252-473-3444.
- Public Works Department - 252-441-1122
For a more comprehensive listing of departments and staff, view our Department Directory.
- Utility (water) and Other Miscellaneous Payments (tax) - All residents are encouraged to conduct Utility or other Miscellaneous Payments Online OR by depositing your payment in our Town Hall Utilities Payment Dropbox (located outside by the Town Hall flag pole) OR by calling the Town offices at (252) 441-5508 and making your payment over the phone during normal business hours (Monday-Friday, 8:30 a.m. to 5:00 p.m.)
In accordance with the Governor’s Executive Order 124, residential water account disconnections for nonpayment are suspended until June 1, 2020. In addition, no new penalties or late fees will be applied during this time.
Through June 1, 2020, residential water accounts:
- will not be disconnected for non-payment
- will not have new penalties for late payments imposed, or be pursued to collect on current penalties due
- will be offered a payment plan for up to 6 months (please email email@example.com to be put on a payment plan)
- will continue to be provided information about account balances
- will continue to be responsible for paying their water bills
Late payments on residential water accounts will be considered deferred, not erased. Disconnections and penalties will be reinstated June 1, 2020.
E-check, credit, and debit card fees have been temporarily waived (non-sufficient funds charges still apply) . To pay online visit https://selfservice.nagsheadnc.gov/MSS/citizens/UtilityBilling/ and have your account number available. Please email firstname.lastname@example.org to sign up for e-billing or to arrange automatic drafts.
- Other Business - All residents are encouraged to conduct other business with the Town, where possible, by calling the Town offices at (252) 441-5508 during normal business hours (Monday-Friday, 8:30 a.m. to 5:00 p.m.)
- Trade permits can now be applied for and issued online. Additionally, in some cases, we are able to make arrangements over the phone or by email to coordinate the submittal of building permit applications and materials, issue permits and take payments. If you need assistance or would like to discuss how we may be able to meet your needs remotely, please contact the Planning Department at (252) 441-7016 or email email@example.com
- State of Emergency - In accordance with Section 14-1 of the Town Code and pursuant to NCGS 166A-19.31, the Mayor has declared a State of Emergency in the Town of Nags Head in order to limit the spread of the Coronavirus Disease 2019 (COVID-19) and to help protect the health and well-being of residents and visitors in the Town of Nags Head. The Mayor has prohibited mass gatherings in the Town of Nags Head as follows. A mass gathering is defined as any event or convening that brings together more than fifty (50) persons in a single room or single space at the same time, such as an auditorium, stadium, arena, large conference room, meeting hall, theater, or any other confined indoor or outdoor space. This includes parades, fairs, and festivals. A mass gathering does not include normal operations at airports, bus and train stations, medical facilities, libraries, shopping malls and centers, or other spaces where more than fifty (50) persons are gathered. It also does not include office environments, restaurants, factories, grocery stores or other retail establishments. This prohibition is in effect as of Monday, March 16, 2020 at 11:00 a.m. and shall remain in effect until modified or rescinded.
Town of Nags Head Cancelled/Rescheduled Events
- The Police Department’s Easter Egg Hunt scheduled for Saturday, April 11, 2020 at Dowdy Park has been cancelled.
Nags Head Area Closures
- Playgrounds at Dowdy Park, Town Park (on Barnes Street), and Whalebone Park are closed.
- The dog park remains open.
- The skateboard park on the site of the YMCA is closed.
- Restrooms at all Town of Nags Head parks and public beach/sound accesses are closed.
- Jockey’s Ridge State Park Closure
Hearts for Heroes
Help our community show its overwhelming gratitude to all of the local heroes who are working the front lines during this pandemic.
Post hearts on your front doors or windows so that our firefighters, police officers, EMTs, nurses, doctors, medical techs, etc... know that we are thankful for their work. #HeartsForHeroes
Latest Bulletins from Dare County on COVID-19
Supporting Local Businesses
Business Loans and Grants
- The U.S. Small Business Administration approved Governor Roy Cooper’s request for a disaster declaration. There are now modified and additional resources to help North Carolina’s small businesses and/or most private nonprofit organizations. Applicants are encouraged to apply for the Economic Injury Disaster Loans online.
- Facebook Small Business Grants Program: Facebook is offering $100 million in cash grants and ad credits for up to 30,000 eligible small businesses in over 30 countries due to the effects of COVID-19.
- Carolina Small Business Development Fund provides small business loans, training, and research. They currently have a webpage dedicated to COVID support for businesses.
- NC East Alliance is compiling a list of websites and available resources to support eastern North Carolina’s local businesses.
- Business Edge Services is a consulting service of the NC Department of Commerce that offers a series of layoff aversion strategies and activities to help employers prevent or minimize job losses.
- Small Business and Technology Development Center provides management counseling and educational services to small and mid-sized businesses, including those in distress. Most of services are free of charge and all are confidential.