Coronavirus (COVID-19)

Latest News

To ensure the health, safety, and well-being of our citizens and our employees, access to Nags Head's Town Hall, Public Works, and Police and Fire Departments is by appointment only. 

Town Hall's main phone line is 252-441-5508, but we encourage you to visit our department directory for a listing of phone numbers to reach an employee directly.

  1. Property Owners
  2. Businesses
  3. Visitors

January 27, 2021
Governor Roy Cooper has extended North Carolina’s Modified Stay At Home Order, requiring people to be at home from 10 pm – 5 am. Face covering requirements and restrictions on individuals gathering in both indoor and outdoor settings are still in place. Executive Order No. 189 will be in effect through at least Sunday, February 28, 2021 at 5:00 p.m. 

The extension of Executive Order No. 190 allowing for the sale of “to-go” or delivery of mixed beverages will continue to help businesses that are struggling right now. The extension of Executive Order No. 191 will help families have the ability to stay in their homes, a critical component of slowing the spread of the virus. 

Utility Payments
All residents are encouraged to conduct utility or other miscellaneous payments online OR by depositing your payment in our the utilities payment dropbox located outside by the Town Hall flag pole. 

NOTE:  All credit card and e-check fees will be waived while access to town hall is limited.

Planning and Development Services
Planning and Development staff can be reached either by email or phone

If you have questions about applying or being issued a building permit, please email planning@nagsheadnc.gov or call 252-441-7016. 

For zoning-related questions, email zoning@nagsheadnc.gov.

Public Works
Please call (252-441-1122) or email (publicworks@nagsheadnc.gov) if you need to reach our public works offices.

Beach Driving
Need a permit to drive on the beach in Nags Head? You can purchase a permit from Nags Head's tackle shops. Be sure to bring your current registration and driver's license with you.

Learn more about beach driving.

Beach Nourishment Easements 
If you need to drop off an already signed and notarized beach nourishment easement, you can leave it in the drop box by the flagpole at town hall. If you need to sign your easement in front of a notary, please contact either of the employees below:

Deputy Town Clerk Michelle Gray
Michelle.Gray@nagsheadnc.gov
252-449-2021

Public Information Officer Roberta Thuman
Roberta.Thuman@nagsheadnc.gov
252-449-2022

Thank you for your patience and understanding during this time.

Wednesday, January 6, 2021

Governor Cooper extended North Carolina’s Modified Stay at Home Order that requires people to stay at home between 10 pm and 5 am. The Order, along with other strong safety measures like a mask requirement and capacity levels at businesses, aim to slow the spread of COVID-19 and will last through at least January 29, 2021. 

Also during the briefing, Secretary Cohen issued a Secretarial Directive with stark warnings against leaving the house for any reason other than work, school, health care needs, or groceries. 96 counties are now in the red or orange tier and North Carolinians should avoid indoor spaces without masks and gatherings between households.

Read the Secretarial Directive.

Current North Carolina Restrictions, Related Executive Orders, and FAQs

If you see a Dare County establishment not abiding by the restrictions in Governor Cooper's latest Executive Orders, please call the Dare County non-emergency number 252-473-3444.

  • Our beach remains open. Thank you for social distancing. 
  • The playgrounds at Dowdy Park, Town Park (on Barnes Street), and Whalebone Park are open. Please continue to follow social distancing guidelines. 

The Town of Nags Head is operating under a State of Emergency

Town offices remain open; however, we are strongly encouraging the public to conduct their business with the Town either via the phone or online. Note that entry to the administrative office for the fire department is limited. You can reach them at the phone number below (as always, call 911 for an emergency). 

  • Police Department (Non Emergency)– 252-441-6386 / 252-449-2026
  • Fire Department (Non Emergency) – 252-441-5909
    The Fire and Ocean Rescue Department’s administrative offices are closed to the public to keep our staff healthy. As always, call 911 for any emergency. Non-emergency calls can be made to Dare Central at 252-473-3444.

For a comprehensive listing of departments and staff, view our Department Directory.

Water Service and Other Miscellaneous Payments (such as tax payments)
All residents are encouraged to conduct utility or other miscellaneous payments online OR by depositing your payment in our Town Hall Utilities Payment Dropbox (located outside by the Town Hall flag pole) OR by calling the Town offices at 252-441-5508 and making your payment over the phone during normal business hours (Monday-Friday, 8:30 am to 5:00 pm)

North Carolina Governor Roy Cooper’s Executive Orders 124/142 expired July 29, 2020.  

For any residential delinquencies that occurred between March 31, 2020 and July 29, 2020, the Town of Nags Head Board of Commissioners authorized a 6-month repayment plan of six equal monthly installments for past due water account balances caused during the COVID-19 pandemic.  

  • Any residential water service balance that became delinquent between March 31, 2020 and July 29, 2020 must be paid in full by February 5, 2021.
  • Any residential water service balance that is not paid according to the payment plan terms (a six-month repayment plan of six equal monthly installments) the whole amount under the payment plan becomes due, the payment plan becomes void, and the Town of Nags Head has the right to disconnect the residential water service and apply a late fee penalty.
  • All residential water service account balances that become delinquent after July 29, 2020,  must be paid within the noted due dates or the Town of Nags Head has the right to disconnect the service and apply a late fee penalty.
  • All payments received by the Town of Nags Head will be applied to the oldest outstanding balance first in accordance with existing policies.

To pay online visit https://selfservice.nagsheadnc.gov/MSS/citizens/UtilityBilling/ and have your account number available. 

Water bills can be paid via the drop box near the flag pole in front of TNow Emailing own Hall.

Please email water@nagsheadnc.gov to sign up for e-billing or to arrange automatic drafts.






Planning and Development Services

  • Building Permits – 252-449-6048
    Trade permits can now be applied for and issued online. Additionally, in some cases we are able to make arrangements over the phone or by email to coordinate the submittal of building permit applications and materials, issue permits and take payments.
  • Trade permits can now be applied for and issued online.  Additionally, in some cases, we are able to make arrangements over the phone or by email to coordinate the submittal of building permit applications and materials, issue permits and take payments.  If you need assistance or would like to discuss how we may be able to meet your needs remotely, please contact the Planning Department at (252) 441-7016 or email planning@nagsheadnc.gov.
  • Nags Head’s Planning Department is using video technology to conduct live remote inspections. This technology can be used for trade permit inspections like HVAC change-outs, meter base change-outs, electrical service upgrades, water heater change-outs, trench inspections for electrical, gas, or plumbing permits, and possibly other applications as agreed upon by the inspector and the applicant/contractor. Click here for more information.

Latest Bulletins from Dare County on COVID-19
(Some content may not be be able to be shown in a frame; click on "Open this in a new window" to view the content.)