Coronavirus (COVID-19)

Summer 2020 Social Distancing Sign

TOWN OF NAGS HEAD UPDATES, INFORMATION & CANCELATIONS

The Town of Nags Head is operating under a State of Emergency

View the latest Dare County Emergency Declaration for COVID-19 (June 19, 2020, Regarding Face Coverings).

Town offices remain open; however, we are strongly encouraging the public to conduct their business with the Town either via the phone or online. Note that entry to the administrative office for the fire department is limited. You can reach them at the phone number below (as always, call 911 for an emergency). 

Water and tax bills can be paid via the drop box near the flag pole in front of Town Hall.

For additional assistance, please call the following departments:

  • Planning Department – 252-441-7016 / 252-449-2002
    If you need assistance or would like to discuss how we may be able to meet your needs remotely, please call 252-441-7016 or email planning@nagsheadnc.gov.
  • Building Permits – 252-449-6048
    Trade permits can now be applied for and issued online. Additionally, in some cases we are able to make arrangements over the phone or by email to coordinate the submittal of building permit applications and materials, issue permits and take payments.
  • Receptionist – 252-441-5508
  • Water – 252-449-2004
  • Taxes – 252-449-2008
  • Town Manager’s Office – 252-449-2021
  • Town Clerk’s Office – 252-449-2009
  • Police Department (Non Emergency)– 252-441-6386 / 252-449-2026
  • Fire Department (Non Emergency) – 252-441-5909
    The Fire and Ocean Rescue Department’s administrative offices are closed to the public to keep our staff healthy. As always, call 911 for any emergency. Non-emergency calls can be made to Dare Central at 252-473-3444.
  • Public Works Department - 252-441-1122

For a more comprehensive listing of departments and staff, view our Department Directory

Water Service and Other Miscellaneous Payments (Such as Tax Payments)
All residents are encouraged to conduct Utility or other Miscellaneous Payments Online OR by depositing your payment in our Town Hall Utilities Payment Dropbox (located outside by the Town Hall flag pole) OR by calling the Town offices at 252-441-5508 and making your payment over the phone during normal business hours (Monday-Friday, 8:30 am to 5:00 pm)

In accordance with the Governor’s Executive Order 142, residential water account disconnections for nonpayment are suspended through 11:59 pm July 29, 2020.  In addition, no new penalties or late fees will be applied during this time. 

Read the Frequently Asked Questions Regarding Executive Order 142.

Through 11:59 pm on July 29, 2020, residential water accounts:

  • will not be disconnected for non-payment
    • will not have new penalties for late payments imposed, or be pursued to collect on current penalties due
    • will be offered a payment plan for up to 6 months (please email water@nagsheadnc.gov to be put on a payment plan)
    • will continue to be provided information about account balances
    • will continue to be responsible for paying their water bills

Late payments on residential water accounts will be considered deferred, not erased. Disconnections and penalties will be reinstated July 30, 2020.

To pay online visit https://selfservice.nagsheadnc.gov/MSS/citizens/UtilityBilling/ and have your account number available. Please email water@nagsheadnc.gov to sign up for e-billing or to arrange automatic drafts.

If your business, church, or school building has been shutdown temporarily during the pandemic, the water held unused in building pipes, while businesses or activities are shut down or have unused floors or sections, becomes stagnant.  Conditions may develop, increasing the risk for the growth and spread of waterborne bacteria, such as Legionella or biofilm, in the building piping.  Disinfectants in the water, such as chlorine, will likely dissipate or become undetectable.  Actions are necessary to ensure the water in the building is safe as well as taste and odor free before resumption of normal water use.  

The Center for Disease Control has very detailed information on reactivating plumbing systems after dormant conditions on its website at: https://www.cdc.gov/coronavirus/2019-ncov/php/building-water-system.html.

Planning and Development Services

  • Building Permits – 252-449-6048
    Trade permits can now be applied for and issued online. Additionally, in some cases we are able to make arrangements over the phone or by email to coordinate the submittal of building permit applications and materials, issue permits and take payments.
  • Trade permits can now be applied for and issued online.  Additionally, in some cases, we are able to make arrangements over the phone or by email to coordinate the submittal of building permit applications and materials, issue permits and take payments.  If you need assistance or would like to discuss how we may be able to meet your needs remotely, please contact the Planning Department at (252) 441-7016 or email planning@nagsheadnc.gov.
  • Nags Head’s Planning Department is using video technology to conduct live remote inspections. This technology can be used for trade permit inspections like HVAC change-outs, meter base change-outs, electrical service upgrades, water heater change-outs, trench inspections for electrical, gas, or plumbing permits, and possibly other applications as agreed upon by the inspector and the applicant/contractor. Click here for more information.

Town of Nags Head Cancelled/Rescheduled Events

Nags Head Fireworks Spectacular July 4 Canceled  for 2020

Nags Head Area Closures

  • Playgrounds at Dowdy Park, Town Park (on Barnes Street), and Whalebone Park are closed. Hearts for Heroes Opens in new window

Hearts for Heroes 

Help our community show its overwhelming gratitude to all of the local heroes who are working the front lines during this pandemic. 

Post hearts on your front doors or windows so that our firefighters, police officers, EMTs, nurses, doctors, medical techs, etc... know that we are thankful for their work. #HeartsForHeroes

Latest Bulletins from Dare County on COVID-19

Supporting Local Businesses

Business Loans and Grants

Business Counseling

  • NC East Alliance is compiling a list of websites and available resources to support eastern North Carolina’s local businesses. 
  • Business Edge Services is a consulting service of the NC Department of Commerce that offers a series of layoff aversion strategies and activities to help employers prevent or minimize job losses.  
  • Small Business and Technology Development Center provides management counseling and educational services to small and mid-sized businesses, including those in distress. Most of services are free of charge and all are confidential.