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In accordance with Governor Roy Cooper’s Executive Order 142, residential water account disconnections for nonpayment are suspended through 11:59 pm July 29, 2020. In addition, no new penalties or late fees will be applied during this time.
Read the Frequently Asked Questions Regarding Executive Order 142.
Through 11:59 pm on July 29, 2020, residential water accounts:
Late payments on residential water accounts will be considered deferred, not erased. Disconnections and penalties will be reinstated July 30, 2020.
E-check, credit, and debit card fees have been temporarily waived (non-sufficient funds charges still apply) . To pay online visit https://selfservice.nagsheadnc.gov/MSS/citizens/UtilityBilling/ and have your account number available. Please email firstname.lastname@example.org to sign up for e-billing or to arrange automatic drafts.
Water bills can be paid via the drop box near the flag pole in front of Town Hall.