Water Leak Adjustments

The Town will grant no more than 2 leak adjustments per year for undetected water loss due to a broken or damaged water line, valve, or water heater; a toilet flapper valve (running toilet) is not applicable. Your usage must be more than double the average consumption, and you must supply a copy of a repair bill reflecting the date and type of repair made within 60 days of the bill date. A pending adjustment does not relieve the customer from making payment before the account becomes past due. Please see complete policy below.

Town of Nags Head Water Billing/Water Service Policy